Challenges
During a stroke, a patient loses 32,000 brain cells per second; that is 1.9 million a minute. So when doctors say every minute counts, they mean it. In 2019, using telehealth technology, Intermountain Healthcare physicians can assess patients at 17 of the system’s 22 hospitals using cameras and television screens in Emergency Department patient rooms. The backbone of a successful stroke telehealth program is the availability of dedicated neurologists, and a reliable process to notify them of a requested consult. Intermountain Healthcare’s IT Service Management team helped to translate complex neurologist on-call schedules and escalation protocols into the xMatters system which provides reliable notification to the neurologists when a patient needs an emergent stroke evaluation.
During a stroke, a patient loses 32,000 brain cells per second; that is 1.9 million a minute. So when doctors say every minute counts, they mean it. In 2019, using telehealth technology, Intermountain Healthcare physicians can assess patients at 17 of the system’s 22 hospitals using cameras and television screens in Emergency Department patient rooms. The backbone of a successful stroke telehealth program is the availability of dedicated neurologists, and a reliable process to notify them of a requested consult. Intermountain Healthcare’s IT Service Management team helped to translate complex neurologist on-call schedules and escalation protocols into the xMatters system which provides reliable notification to the neurologists when a patient needs an emergent stroke evaluation.
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-Kristi Hinckley Transfer Center Supervisor
Challenges
During a stroke, a patient loses 32,000 brain cells per second; that is 1.9 million a minute. So when doctors say every minute counts, they mean it. In 2019, using telehealth technology, Intermountain Healthcare physicians can assess patients at 17 of the system’s 22 hospitals using cameras and television screens in Emergency Department patient rooms. The backbone of a successful stroke telehealth program is the availability of dedicated neurologists, and a reliable process to notify them of a requested consult. Intermountain Healthcare’s IT Service Management team helped to translate complex neurologist on-call schedules and escalation protocols into the xMatters system which provides reliable notification to the neurologists when a patient needs an emergent stroke evaluation.
During a stroke, a patient loses 32,000 brain cells per second; that is 1.9 million a minute. So when doctors say every minute counts, they mean it. In 2019, using telehealth technology, Intermountain Healthcare physicians can assess patients at 17 of the system’s 22 hospitals using cameras and television screens in Emergency Department patient rooms. The backbone of a successful stroke telehealth program is the availability of dedicated neurologists, and a reliable process to notify them of a requested consult. Intermountain Healthcare’s IT Service Management team helped to translate complex neurologist on-call schedules and escalation protocols into the xMatters system which provides reliable notification to the neurologists when a patient needs an emergent stroke evaluation.
Challenges
During a stroke, a patient loses 32,000 brain cells per second; that is 1.9 million a minute. So when doctors say every minute counts, they mean it. In 2019, using telehealth technology, Intermountain Healthcare physicians can assess patients at 17 of the system’s 22 hospitals using cameras and television screens in Emergency Department patient rooms. The backbone of a successful stroke telehealth program is the availability of dedicated neurologists, and a reliable process to notify them of a requested consult. Intermountain Healthcare’s IT Service Management team helped to translate complex neurologist on-call schedules and escalation protocols into the xMatters system which provides reliable notification to the neurologists when a patient needs an emergent stroke evaluation.
- Intermountain Healthcare was already a leader in telehealth response time for stroke victims. Their five minute mean time to first response was far below the national average. But, with the new notifica
- Intermountain Healthcare was already a leader in telehealth response time for stroke victims.
- Intermountain Healthcare was already a leader in telehealth response time for stroke victims. Their five minute mean time to first response was far below the national average.
