Financial Services

Organizations constantly on defense while hackers only need to get an attack right once. Unfortunately, the odds are against you for ransomware, malware, DDoS attacks, and other phishing attacks. The biggest challenge faced by today’s organizations is the lack of effective internal and external communication before, during and after an attack.

The 2019 Novel Coronavirus (COVID-19) is affecting the forecasts of gross domestic products (GDPs), the risk of sovereign bonds, and the companies that rely on suppliers in impacted countries. Goldman Sachs has slashed GDP forecasts for many countries due to Coronavirus, some up to 80% with ramifications regionally and globally.

Severe weather, crime, protests, or even a nearby construction project can cause your branches and ATMs to be impacted. By having better foresight of potential issues, and better information during incidents, you can minimize the impacts of damage and theft, revenue loss from customer disruptions, and risks to your employees.

With multiple payment networks and gateway applications to manage, the shift toward real-time and smart payments has pushed aging systems to their limits. Minimize costly IT downtime and streamline your end-to-end enterprise incident response actions for faster resolution.

Software, hardware, and IT failures, as well as cyber-attacks, impact online trading applications and customer-facing banking sites with regularity. Save valuable time by automating communications. Alert the right people to begin resolving the issue as fast as possible, resulting in preserved revenue, reduced costs, and improved customer satisfaction.

Natural and man-made threats can put your most valuable assets – your employees – at risk. You need to able to assess events, locate the people that need help and those that can help, and act quickly to get and keep your people out of harm’s way – and account for each employee’s safety.

Chris Quinlan, Director of Service Operations for Global trade finance software provider, Finastra, shares their process for mobilizing technical resources during IT incidents. By leveraging Everbridge IT Alerting, Finastra can mobilize teams around the world in minutes to respond to any critical incident.

Pale Mejia, Crisis Management Coordinator and Emergency Communications Manager for Aon, a leading global professional services firm, explains how the team leverages technology, like Everbridge, for employee safety and operational resilience. Aon provides a broad range of risk, reinsurance, retirement and health solutions.

Communicating with clients and employees is vital during critical events. PSCU sought a mass notification platform that could leverage multiple communication paths simultaneously while also allowing for sophisticated reporting.

CLS operates the largest multi-currency cash settlement system in the foreign exchange market. The organization operates globally and offers settlement services for 18 currencies settling $5 trillion of payment instructions daily.

The oldest and largest bank in the Aloha State, First Hawaiian offers personal, private, and business banking solutions.