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GET READY FOR EUROPEAN REGULATIONS ON PUBLIC WARNING

EECC Article 110

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Get Ready for 2022

When critical events happen it is the duty of governments and first responders to warn and inform everyone at risk. Public warning systems are an effective way to provide citizens and visitors from other countries with trusted information to help them stay safe.

By June 2022, the European Electronic Communications Code (EECC) Article 110 requires all EU countries to operate a public warning system that can send geo-targeted emergency alerts to all mobile phone users located in the affected area during a natural or man-made disaster.

In 2020, BEREC (the Body of European Regulators for Electronic Communications) published their guidelines on how to assess the effectiveness of public warning systems transmitted by different means, to help governments implement Article 110.

OVERVIEW

COVID-19 & Beyond

EECC Article 110

Why Everbridge?

The Everbridge Public Warning platform meets and exceeds the requirements of EECC Article 110. Everbridge is the only vendor that can deliver both the technologies recommended by BEREC, in a single platform and without the need for any third party dependency.

Everbridge has the highest security rating in the industry including ISO and IEC 27701 certification for compliance with globally applicable privacy best practices. The Everbridge Public Warning platform is engineered, built and supported in Europe and is successfully deployed in Iceland, Norway, Sweden, The Netherlands and Greece.

Trusted across Europe

Everbridge has deployed solutions for countrywide public warning systems in five European countries: Iceland, Norway, Sweden, The Netherlands and Greece.

Trusted Worldwide

Everbridge is the world’s most trusted national public warning solution. Our purpose-built platform offers unique benefits:

  • Meets and exceeds the requirements of EECC Article 110
  • Modular, integrated and flexible
  • Integrates with multiple channels including:
    • Our own Best in class cell broadcast technology
    • Our own best in class location-based SMS technology
    • Engineered, built and supported in Europe

Everbridge provides national warning systems in four major European countries and our solutions are used in over 500 governments, states and municipalities around the world. Trust Everbridge to keep your citizens safe and get ready for the 2022 deadline.

Flexible Deployment options

European countries are not the same.

Population size, the type of critical events and available resources will vary, so a national public warning system must be flexible to meet the needs of the country, now an into the future.

The Everbridge public warning platform can be deployed to meet Article 110 according to the needs of the country with scope to add more capabilities in the future.

  1. Front end Cell Broadcast with alerting via Cell Broadcast
  2. Front end Location-Based SMS with alerting via Location-Based SMS
  3. Any combination of CB and LB-SMS

Implementing BEREC

BEREC published guidelines in 2020 to help EU Member states evaluate the technologies available for meeting the requirements of EECC Article 110.

BEREC examined 3 technologies against the EECC requirements:

  • CB — Cell Broadcast
  • LB-SMS — Location-Based SMS
  • IAS-PWS — Internet Access Service Public Warning Systems (Mobile Applications)

BEREC concluded that only CB and LB-SMS meet the requirement of EECC Article 110.

Why Everbridge?

Everbridge Public Warning is the safe choice for EU Member states:

  • Proven Purpose-built Public Warning Platform
  • Modular, Integrated and Flexible to suit the needs of each EU member state
  • Our Own Best-in-class Cell Broadcast
  • Our Own Best-in-class Location-Based SMS
  • Seamlessly integrate with existing channels: sirens, email, social media, mobile apps etc
  • Trusted by more countries than any other provider

Incident Lifecycle Capabilities *EECC/BEREC
Requirements
Everbridge
Plan table image icon Enable geographical targeting
Provide a scalable alerting solution
Ability to warn end-users including visitors from inbound roamers
Supported devices, all mobile devices from mobile phone to smartphone
No human interaction needed for recipient to enable receiving warning messages
Ability to send messages in different languages;
Ability to manage longer messages
Enable accessibility to end-users with disabilities
Alert table image icon Provide a reliable PW system
Ability to reach out to end-users entering the area after the initial warning
Provide situational Awareness to understand population density and movements
Ability to reach end-user that have been in the affected area before the initial warning
Ability to combine all mobile commuinication technologies into one PW system
Ability to assess population density and crowd movement
Alert citizens and visitors before during and after critical events
respond table image icon Ability to declare lockdowns, re-openings and pandemic spread
Ability to communicate with your citizens abroad
Ability to assess post-evacuation situation – Leave no-one behind
Provide a modular and flexible system to accommodate any PWS setup
Provide a modern PW system
Ability to communicate with end-users through all the incident lifecycle
Ability to transmit alerts with a specific tone
Ability to identify end-users left behind in affected areas
Recover table image icon Ability to reach end-users that have been in the affected area before the initial warning
Ability to reach end-users who have left the affected area after the initial warning
Ability to send targeted alerts based on end-user’s nationality, special needs
Ability to send alerts without accessing any PII data from the network
Ability to define an incident zone for automatic alerting on entering
Ability to alert end-users via multiple channels Location-Based SMS • Cell Broadcast • Mobile Push Notification • SMS • Voice • Email • CAP Compliant for Sirens • TVs • Radio • Electronic Display Boards • Social Media – Facebook and Twitter • TETRA
Comply with EU EECC Mandate, GDPR, GPP, ATIS and ETSI

Customer Perspective: Iceland

The Everbridge Public Warning solution is used to provide population-wide alerting to reach Iceland’s 360,000 residents and approximately 2 million annual visitors.

DRAFT --- Everbridge Customers --- DRAFT

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Sweden

In Sweden, Everbridge Location-Based SMS is the primary channel to alert the public.

SOS-Alarm is the emergency 112 number for the Sweden. Everbridge public warning is used to send ‘reverse-112’ alerts to the public during emergency situations. SOS-Alarm uses Everbridge Location-Based SMS to send alerts to anyone who resides in a defined geographic area in Sweden. The system also sends alerts using sirens, radio and television broadcast, voice, social media, and Common Alerting Protocol (CAP).

All four mobile operators in Sweden have implemented Everbridge to enable Location-Based SMS alerts.

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Norway

In Norway, Everbridge Location-Based SMS is the primary channel to alert the public.

The Norwegian Ministry of Health uses the Everbridge public warning platform to keep citizens and visitors safe during the coronavirus pandemic sending SMS messages to over 5 million citizens and visitors in their native language. With Everbridge the Norwegian government also sent traveler alerts to all of its Norwegian overseas to advise of new quarantine restrictions for citizens arriving back in Norway from high risk COVID-19 countries. Everbridge is also used to warn citizens and tourists of the threat from Tsunamis in Fordland.

All three mobile operators in Norway have implemented Everbridge for Location-Based SMS alerts.

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Iceland

In Iceland, Everbridge Location-Based SMS is the primary channel to alert the public

Iceland welcomes 2 million tourists every year, more than four times its native population. Sometimes known as “the land of ice and fire”, it has more than 30 volcanic systems, many of them active, and is at risk from both volcanic eruptions and tsunamis. Iceland deployed Everbridge Location-Based SMS to send alerts to citizens and tourists ‘roaming’ on Iceland’s networks and in their own language. The situational awareness gained through analytics on the number of people affected in a geo-fenced area enables authorities to better understand the gravity of a situation and better prepare for rescue efforts.

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Greece

Greece, has deployed a multi-channel public warning system using both Cell Broadcast and Location-Based SMS to alert the public.

Through OTE, the Everbridge public warning platform is used by the General Secretariat for Civil Protection(GSCP), under the Ministry of Interior to send population alerts to the public also known as ́Reverse 112‘.

This a state of the art, multi-channel alert system uses Everbridge one2many cell broadcast as the primary channel to alert the public via their mobile phones. Follow up messages sent using Everbridge Location-Based SMS. The GSCP can also use the platform to send alerts via social media, emails, voice and fax, as well as integration with external systems through CAP (Common Alert Protocol).

During the COVID-19 pandemic the platform was used several times to advise the entire population of Greece to stay at home reaching 10 million citizens.

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The Netherlands

In the Netherlands, Cell Broadcast is the primary channel to alert the public.

NL-Alert is the national system for warning and informing the public about emergency situations which uses Everbridge one2many Cell broadcast technology. During a disaster, serious incident or crisis, the government determines in which area the NL-Alert is broadcast. All transmission towers that have coverage in the area broadcast the NL-Alert.

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  • “Knowing exactly how many people there are in the area can help us better understand the gravity of a situation and help us better prepare for the next steps in our rescue efforts. The good thing about location-based alerting systems is that you can ‘geofence’ and identify new mobile devices coming into a particular area and you can then tailor messages for newcomers and send them the information they would have received if they’d been in that area earlier.”

    Guðbrandur Örn Arnarson, project manager at ICE-SAR, Iceland